General Contact Us

Please use this form for general inquiries only. You may also reach us by phone at 616-459-2400 or by fax at 616-459-0637. To contact Transnation about products or services, please select a specific location to contact from the locations page.


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Best Practices for Real Estate Transactions

We provide title services and closing services in compliance with consumer protection laws in the United States.


Compliance & Best Practices

In today’s real estate market, we are all concerned about Compliance and Best Practices. This is important to our lender partners as they need to make sure their service providers, like Transnation Title Agency, are in compliance with the consumer protection laws governed by the Consumer Financial Protection Bureau (CFPB). This includes laws that were put in place by RESPA, Graham-Leach-Bliley and the Dodd Frank Act. At Transnation Title Agency, we treat the compliance of these laws very seriously and are continuously working on improving our procedures to assist with the protection of consumer information.

The goal of our business has always included taking appropriate measures to ensure that we are handling title and closing activities in a secure and thorough fashion. We act as a neutral third party to assist all involved parties; lender, buyer, seller, realtors and another other providers, follow the terms of the transaction by safeguarding the funds and documents involved. Our customers have noticed! We feel this business plan has positively contributed to our continued and noticeable growth since we began our company in 2008.

Rest assured with Transnation Title Agency, we are proud of the work we have done to meet or exceed the American Land Title Association’s (ALTA) recommendation of Best Practices for Title Insurance Companies.  

  1. All of our license information is up to date. We maintain a list of current license(s) as required in order to conduct title insurance and settlement services.

  2. We have written procedures and controls for Escrow Trust Accounts to ensure funds are safe.

  3. Our written privacy (LINK) and information security program is intended to protect Non-public Personal Information (NPPI) as required by local, state and federal law.

  4. Our offices follow standard real estate settlement procedures and policies that help ensure compliance with Federal and State Consumer Financial Laws as applicable to the Settlement process.

  5. We maintain written procedures related to title policy production, delivery, reporting and premium remittance.

  6. Our offices and staff are covered by professional liability insurance and fidelity coverage as suggested by underwriter and best practice standards.

  7. We have a process for resolving consumer complaints.


American Land Title Association

The American Land Title Association, founded in 1907, is the national trade association and voice of the abstract* and title insurance industry. ALTA members search, review and insure land titles to protect home buyers and mortgage lenders who invest in real estate.

The CFPB's mission is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products.

Know Your Closing

Whether you're purchasing your first home or your fifth, knowing what to expect when you close on your new house can reduce the anxiety that can come with the homebuying process. If you’ve done your homework and understand the costs associated with buying and protecting your home, it will not only ease your stress — it can also save you money.


Feel free to email Transnation Compliance directly or use our contact us form. If you have feedback or a complaint, please use our customer feedback form. We have supplied a copy of our current E&O insurance for your convenience.